Do I need Internet Access?
- If you plan on updating your site yourself, you do need Internet access. We can set up a static site with information that you provide us with in writing or on a disk. You could have a static site with some basic information, etc. with plans on working on it in the future. The cost is the same, so ideally you would want to have Internet access to use the site and build it out as you would like.

Do you provide Internet Access?
- No. We do not provide Internet access. We recommend something with an "always on" connection such as a cable modem or dsl line. This provides you with 24/7 access to your web site and to email. It also provides you with the highest speeds for uploading files to your site.

What is a domain name?
- The unique name that identifies an Internet site. Domain Names always have 2 or
more parts, separated by dots. The part on the left is usually the "www" (world wide web), then the domain name itself (yourcompany) and then the end (.com, .net, etc.). The domain allows users to locate you easily on the web by typing the domain name into the Internet browser.

Why do I need a domain name?
- Domain names are being registered at a very rapid rate. It is highly likely that you may find that your name has already been registered by another association or company. Once the name has been registered by someone else, there is no way for you to get it back. At some time in the future they may let it expire, but until then you have no option except to register another variation or top level name. It is very critical that you at least register your association name, even if you do not plan to build a web site right now. Feel free to contact us for more information on how to do this.

What is a top level domain name?
- Top level means a .com, .net or a .org. Recently there have been many types of of domain names popping up such as .info and .name. But the most prestigious will always be a .com or a .net.

Do I need to know .html or computer language to build my site?
- Absolutely not! That is the great thing about HOASiteBuilder is how easy it is to use. If you use any type of word processing program to create your documents, then you can edit your web pages. It works exactly the same! Point, click, paste graphics, photos and save. That's it! You're finished.

Can you assist us in any way?
- Yes. Our system is so simple to use that once you are up and running it is highly unlikely that you will need any help. Plus, there is a great online manual that you will receive a link to once you sign up and we are working to install online training videos that will walk you through all of the processes step-by-step.

What if I need help?
- Someone is available normally in the office or via email Monday through Friday. You can even catch us over the weekends via email or sometimes even via a phone call.